Do automations run on schedules? Can these schedules be a custom setup?

Duane Crich2021-06-09T21:52:40-05:00April 16th, 2021|

What is the timeframe that the client and their staff members are required to allocate to this process and what is the general flow?

Duane Crich2021-06-09T21:54:26-05:00April 16th, 2021|

What does your RPA support team look like?

Duane Crich2021-06-21T16:28:53-05:00April 16th, 2021|

How Will RPA Affect the Human Workforce?

Webmaster2021-06-09T22:05:25-05:00June 26th, 2020|

Why do I need to implement RPA processes for my business?

Webmaster2021-04-28T16:36:20-05:00June 26th, 2020|

How much does it cost?

Webmaster2021-06-09T22:07:00-05:00June 26th, 2020|

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Q: Do automations run on schedules? Can these schedules be a custom setup?

Yes. ONQ schedules are customized by our clients and partners, to accommodate into their existing process workflow.

Q: What is the timeframe that the client and their staff members are required to allocate to this process and what is the general flow?

There will be a one-time video conference meeting where the required information is presented by your team to our team. This creates the scope which outlines each step that kick starts the project. The usual timeframe is approximately 1 hour, depending on the complexity of the clients needs. This meeting is recorded to ensure all details of the meeting are collected, documented and developed for the Process Design Document (PDD). This document is the blueprint outline that will be implemented for automation. This is ONQ’s general flow process: Project kickoff call with both teams Scope: gathering all necessary requirements PDD: Development and blueprint of automation Programming of PDD Internal Testing of automation and Client Validation Activation and Deployment of automation

Q: What does your RPA support team look like?

At ONQ, our RPA team is comprised of experienced programmers and business analysts that come from Revenue Cycle operations. Our group consists of a team of collaborators working on a multitude of RPA related projects which contribute to potential job reallocation and even job creation. Click here to see the benefits of what ONQ’s Qbot can do for YOUR business! 👉🏽 https://lnkd.in/eVMJn2z

Q: How Will RPA Affect the Human Workforce?

RPA is much more likely to contribute to potential job reallocation and even job creation than it is to reduce headcount. It will improve the features, functions, and performance of products, as well as optimize internal business operations. By automating tasks, "Up skill" comes into play. Now, ONQ’s collaborators invest their time into learning new, higher value skills.

Q: Why do I need to implement RPA processes for my business?

By implementing an RPA process with ONQ, you are investing in your business’ future. Employee satisfaction, improved accuracy, efficiency, and an enhanced customer service experience. ONQ’s clients are reporting considerable cost savings and quality attributes to our RPA processes. According to research by Deloitte, intelligent automation is proven to cut business process costs by 25% to 40% on average. ONQ’s Qbots are instantly scalable. Workforce knowledge stays where it belongs: in your business! Frequently, when an employee walks out the door, so does a vast amount of company knowledge. Since bots never leave, your process knowledge stays where it belongs - within your company! At ONQ, all processes are detailed and reported. Every bot process is fully documented and easy to understand through visual flowcharting. Whenever a process is modified, it is done through the flowcharts, so it is always in sync with what is truly happening within your organization. Gartner research has found that the average amount of avoidable rework in accounting departments can take up to 30% of a full-time employee’s overall time. This equates to a savings of 25,000 hours per year for an organization with 40 full-time accounting employees. The research from ABBYY Digital IQ provider has found that companies that adopt an RPA process, showed an improved efficiency rate of 55%, surpassing the competition and, increasing the market share of 52%. It also included revenue growth of 52% with a productivity gain of 44% and, a successful business transformation of 40%.

Q: How much does it cost?

ONQ is dedicated to seeing your business succeed with a positive return on your investment. Prior to building an automation, our committed teams at ONQ work with you to fully scope the project. Collecting, recording and analyzing this information, our dedicated ONQ team is able to estimate the number of hours the project will take and provide you with a cost. ONQ administers customized pricing structures catered to meet your needs that also include the following: Fee per successful transaction. Subscription Fee based on a block of automations. Time & material pricing based on our development team’s hourly rates.