OnQ assigns human resources that run the bots and open internal tickets if the bot platform cannot work. Bots utilize the UiPath Studio as the “programming bot platform.” Our bot monitoring team ensures that the bot platform is running. If the bot platform breaks, the bot monitor opens internal programming support tickets to ensure the UiPath programming platform overcomes these issues.
OnQ assigns human resources that run the bots and open internal tickets if the bot platform cannot work. Bots utilize the UiPath Studio as the “programming bot platform.” Our bot monitoring team ensures that the bot platform is running. If the bot platform breaks, the bot monitor opens internal programming support tickets to ensure the UiPath programming platform overcomes these issues.
Passionate – Fun – Professional
We ensure that the bots (UiPath program) are turned “on” and run within the set schedule provided by the client.
We restart the bot automation process (programming bot platform) when necessary.
We open internal tickets to troubleshoot further why a bot (programming bot platform) is showing errors.
Review log file to ensure data is being recorded
Passionate – Fun – Professional
We ensure that the bots (UiPath program) are turned “on” and run within the set schedule provided by the client.
We restart the bot automation process (programming bot platform) when necessary.
We open internal tickets to troubleshoot further why a bot (programming bot platform) is showing errors.
Review log file to ensure data is being recorded
Passionate – Fun – Professional
Passionate – Fun – Professional
Auditing the bots’ work (business logic)
is not included.
Auditing the bots’ work (business logic)
is not included.
Once identified, the OnQ RPA programming team will correct these mistakes.
The monitor identifies program execution errors (not logic workflow process errors), and the bot monitor opens an internal ticket to fix these errors.
The monitor identifies program execution errors(not logic workflow process errors), and the bot monitor opens an internal ticket to fix these errors.
A: IF the client agrees to bot monitoring charges, OnQ assigns developers to work on the fixes, and no fee is charged.
B: IF NO bot monitoring is provided, the client pays hourly rates on time spent updating and fixing the automation.
Once identified, the OnQ RPA programming team will correct these mistakes.
The monitor identifies program execution errors (not logic workflow process errors), and the bot monitor opens an internal ticket to fix these errors.
The monitor identifies program execution errors(not logic workflow process errors), and the bot monitor opens an internal ticket to fix these errors.
A: IF the client agrees to bot monitoring charges, OnQ assigns developers to work on the fixes, and no fee is charged.
B: IF NO bot monitoring is provided, the client pays hourly rates on time spent updating and fixing the automation.
