Passionate – Dedicated – Professional

Your Partner in Patient Service Success.

With OnQ, you can trust that your patient service center is in capable hands, delivering exceptional service, reducing costs, and improving patient satisfaction every step of the way.

our solutions

get a consultation

Passionate – Dedicated – Professional

Your Partner in Patient Service Success.

With OnQ, you can trust that your patient service center is in capable hands, delivering exceptional service, reducing costs, and improving patient satisfaction every step of the way.

our solutions

get a consultation

Improved Call
Response Time

Increased Patient
Satisfaction Scores

Increased Reimbursements

Reduced Labor Costs

Passionate – Dedicated – Professional

Elevating Global Labor and Technology Solutions.

Passionate – Dedicated – Professional

Elevating Global Labor and Technology Solutions.

ProfitabilityImprove QualityEnsure Success

Patient
Services
Call Center

Service Oriented Patient Support

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What Can Q Do for You?

Global
Labor Outsourcing

New Approach to Outsourcing

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What Can Q Do for You?

Robotic
Process Automation

Robotics Process Automation (RPA)

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What Can Q Do for You?

QlearView
Analytics

A proprietary Business Intelligence tool

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What Can Q Do for You?

learn more about our solutions

Elevating Global Labor and Technology Solutions.Elevating Global Labor and Technology Solutions.

Passionate – Dedicated – Professional

Why Trust OnQ?

Rising personnel costs and challenges in both hiring and retaining US talent.

Increasing need for scalable, efficient automation.

Ever-growing risk that necessitates enhanced data security.

Rising personnel costs and challenges in both hiring and retaining US talent.

Increasing need for scalable, efficient automation.

Ever-growing risk that necessitates enhanced data security.

Learn more

Partnerships / Memberships

COMMENTS from Our Partners!

5.0

“OnQ’s approach to outsourcing is refreshing. Their personal experience in healthcare revenue cycle management, coupled with a college-educated workforce in a U.S. time zone creates an invaluable and seamless partnership.”

– Zaid Kazzaz, CEO

Radiology Partners
Management Group

“When we began our partnership with OnQ we had extremely high expectations related to customer service. What we were not expecting was the depth of knowledge of medical billing that each agent possesses. This detailed knowledge of billing, coupled with OnQ’s focus on service, has made all the difference. Because OnQ understand billing at all levels, from the agent to the executive team, they appreciate what is at stake where patient satisfaction is concerned and are committed to our success. This is a great partnership!”

Vice President of Technology, National Billing Company

“When OnQ is mentioned, three words come to mind: expertise, committed and effective. I’ve had experience with other outsourcing vendors and when I compare OnQ to their competitors in the market, they rise to the top because they demonstrate results. The support that OnQ provides their internal staff fosters professional growth which allows their partners to be supported in a way not found elsewhere. OnQ is a true business partner and I would recommend anyone to use their patient services call center. Given the choice, I would choose OnQ again.”

Senior Operations Manager, National Radiology Billing Company

“I want to thank each and every one of you for all you do. This week was the first time since I have worked at this organization that we took 100% of the calls presented to us… this is a great accomplishment! This could never happen without the great partnership that we have with OnQ and their staff in Panama. Thank you all so much and everyone should get a pat on the back for a job well done!”

Patient Services Manager, National Billing Company

“When OnQ is mentioned, three words come to mind: expertise, committed and effective. I’ve had experience with other outsourcing vendors and when I compare OnQ to their competitors in the market, they rise to the top because they demonstrate results. The support that OnQ provides their internal staff fosters professional growth which allows their partners to be supported in a way not found elsewhere. OnQ is a true business partner and I would recommend anyone to use their patient services call center. Given the choice, I would choose OnQ again.”

Senior Operations Manager, National Radiology Billing Company

“When we began our partnership with OnQ we had extremely high expectations related to customer service. What we were not expecting was the depth of knowledge of medical billing that each agent possesses. This detailed knowledge of billing, coupled with OnQ’s focus on service, has made all the difference. Because OnQ understand billing at all levels, from the agent to the executive team, they appreciate what is at stake where patient satisfaction is concerned and are committed to our success. This is a great partnership!”

Vice President of Technology, National Billing Company

“I want to thank each and every one of you for all you do. This week was the first time since I have worked at this organization that we took 100% of the calls presented to us… this is a great accomplishment! This could never happen without the great partnership that we have with OnQ and their staff in Panama. Thank you all so much and everyone should get a pat on the back for a job well done!”

Patient Services Manager, National Billing Company

Passionate – Dedicated – Professional