There are variety of factors that contribute to patient defaults, but part of the problem results from physical billing practices. 68% of medical patients claim to prefer paying electronically, yet 86% of these consumers still receive paper medical bills.
If you’re thinking about going digital for your billing operations, have you considered robotic process automations (RPA) for your billing revenue cycle management?
Whether processing transactions or responding to customer service queries, RPA will help with all your online billing needs through the power of automation.
Improve patient experience and your business today!
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ONQ – RCM support through technology & labor solutions.