What is RPA?
Robotics Process Automation (“RPA”) means using software–driven robots to emulate the actions of humans within digital systems to execute business processes. OnQ’s team of RPA developers take repetitive tasks and build highly scalable robotic processes to perform these tasks with 100% accuracy. The benefits of using OnQ’s RPA technology are tremendous!
Benefits / Why?
The number one benefit we hear from our clients over and over is quality. Because the robots perform the tasks exactly as programmed, there is no deviation or human error which results in 100% accuracy 100% of the time.
A quick return-on-investment with a lasting impact. While it is true that the cost of an RPA bot is typically less expensive than a person, the real and lasting savings are realized in the form of improved accuracy. Nobody’s perfect, right? Ask yourself what an acceptable level of human error is for a day. Then eliminate it. Forever.
Once programmed, additional robots can be deployed quickly and for an incremental cost resulting in literally infinite scalability.
Additional bots can be deployed where you need them. Month end? New clients? Employee attrition? Seasonal flux? Minimize or negate the effects of these issues through deployment.
More Meaningful Work
The bot performs the most repetitive – and typically mundane – tasks, leaving the employee able to focus on more meaningful tasks and activities. This leads to employees who are more satisfied in their day-to-day jobs.
What tasks can be programmed?
The general rule OnQ uses in determining viability of an RPA programming opportunity is: If you can write down detailed instructions for a task which will result in a person completing that task, it can be programmed for RPA.
Will robots replace the human labor force?
RPA takes the robot out of the employee. By automating the repetitive tasks, RPA frees up your labor force to focus on higher value cognitive or creative tasks. Broad deployment of RPA results in a happier, more satisfied workforce.
How will this impact my organization?
The short answer… dramatically. RPA represents a fundamental shift in the way we provide these services. RPA results in lower or mid-level skilled tasks being performed through automation. These tasks will be performed with 100% accuracy and infinite scalability all while improving employee satisfaction and retention.