Santiago, Panama (July 6, 2016) – In response to increased demand for its highly trained and skilled customer service associates, OnQ, the Santiago, Panama-based Contact Center and Labor Outsourcing provider, is pleased to announce the completion of the fourth phase of its ongoing expansion. The expansion will further support OnQ’s rapid growth and increase production capacity by 50 percent. In anticipation of continued demand for services, the company has secured additional local office space to fulfill requests from current and prospective clients.
The increasing demand for OnQ associates is a direct reflection of OnQ’s unwavering commitment to quality and its determination to be the preferred partner in the marketplace. One of OnQ’s current clients recently stated, “When OnQ is mentioned, three words come to mind: expertise, committed and effective. I’ve had experience with other outsourcing vendors and when I compare OnQ to their competitors in the market, they rise to the top because they demonstrate results.” OnQ is continually designing initiatives aimed at producing exemplary results.
Since launching in December 2013 with one large radiology group client, OnQ has steadily increased its capacity and expertise, and now serves billing companies, physician groups and hospitals across the country in multiple specialties.
Headquartered in Houston, Texas, OnQ offers comprehensive labor sourcing solutions to the healthcare industry highlighted by its patient services call center. OnQ provides an intelligent and cost-effective labor source, healthcare expertise and close proximity to the U.S. to help clients reduce costs and streamline business processes while maintaining quality and consistency. OnQ’s Panama operation is managed onsite by U.S. healthcare executives and experts.