Building a winning family through service and innovation.

ONQ is a fundamentally different type of RCM partner.
Why? The Executive Team has extensive experience in Revenue Cycle Management. Before starting ONQ, we had direct experience purchasing and managing RCM outsourcing and support services.

Executive Team

ONQ is comprised of people who believe in providing exceptional, personalized focus on our clients. Our aim is to be your partner, get in the trenches with you, and watch you succeed. As former billing company owners and managers, our executive leadership team is comprised of seasoned business executives with decades of experience in revenue cycle management and healthcare technology.

Jack McBride

Chief Executive Officer

Jack McBride serves as Chief Executive Officer of ONQ providing tactical and strategic solutions for clients. A driven and effective business leader with expertise in strategic planning, mergers and acquisitions, finance and accounting, risk management, and process improvement, Jack has …

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Thomas Mathews

President

Tom Mathews serves as President for ONQ. He has extensive experience in the healthcare market working with clients in health systems, hospital-based networks, multi- and single-specialty groups, and academic medical centers. Tom demonstrates a clear aptitude for…

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Alan Nottingham

Chief Financial Officer

Alan Nottingham serves as Chief Financial Officer of ONQ and is responsible for global operations, including the delivery of best-in-class client experience. Mr. Nottingham is directly involved with both ONQ associates and clients interacting with both on a daily basis…

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Sean D. Hammerle

Chief Operations Officer

Sean D. Hammerle serves as Chief Operations Officer for ONQ and is responsible for global operations. With almost 30 years in executive coaching, charitable governance and public speaking, Sean has worked globally with for-profit businesses and non-governmental organizations of all sizes and missions throughout his career.

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Edwin Cuc

Vice President of Information Technology

Edwin serves as VP of Information Technology overseeing ONQ’s IT infrastructure and aligning all technology with the vision of corporate initiatives. He is intricately involved in daily operations of both ONQ and clients, working with business units to analyze existing…

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Senior Leadership Team

ONQ’s Leadership Team is comprised of individuals who have demonstrated excellence in their area of responsibility. They have continuously provided excellent service and support of our clients and our company. In addition to outstanding performance in the job, these individuals embody our core values and help drive the ONQ culture throughout the organization.

Edith Alvarez

Senior Director of Revenue Cycle Management

Edith Alvarez is one of ONQ’s Directors of Revenue Cycle Management. She manages several ONQ clients and has daily interaction with both associates and clients. She works to ensure the highest quality of service for ONQ clients…

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Howard Velasquez

Senior Director of Business Administration

Senior Director of Business Administration Howard Velazquez oversees all administrative aspects of the ONQ offices in addition all government reporting and financial auditing. Howard’s career with ONQ began in November 2013. He initially served…

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Caitlin Morvidelli

Senior Director of Human Resources

Senior Director of Human Resources Caitlin Morvidelli joined the ONQ Recruiting and Training Department in 2015. She is responsible for all aspects of human resources, from evaluation and workforce planning to ensuring that employees receive….

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Aydee Riera

Director of Revenue Cycle Management

As a Director of Revenue Cycle Management, Aydee Riera manages relations with several ONQ clients. Building relationships with these clients and their ONQ team of associates allows Aydee to help ONQ provide the highest possible level of customer service….

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Juan Correa

Director of Development 

Director of Development Juan Correa is responsible for recruitment, continuing education and client relations. Juan joined OnQ in July 2014. He was initially a CSR agent. In April 2015, he was promoted to quality assurance supervisor, where he helped….

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Lucas Fuentes

Director of Training

Lucas Fuentes is the Director of Training for ONQ and oversees all aspects of training, including client onboarding, training new hires, all client-specific instruction, and HIPAA certification. Lucas joined ONQ in October 2014 as a customer service …

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Armando Lee

Automation Manager

Armando Lee manages the Robotic Process Automation (RPA) Team and works to keep ONQ on the leading edge of outsourcing technology. He joined ONQ in July 2014 as a workforce supervisor for one of our newest clients. Overseeing the team required

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Our unique perspective allows us to deliver solutions designed to:

  • Maximize customer value

  • Collaborate with customers to develop inventive solutions to achieve support of customer objectives

  • Provide the highest level of support and service

  • Perform services with 100% transparency
  • Support our customers in achieving their goals whether that is increasing production or service level, reducing operational costs, or increasing scalability. ONQ has experience and success in providing solutions that work for our customers.

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