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  Categories: Half 2

  Are you SOC compliant?

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• 

  Categories: Half 2

  How do you handle PHI?

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• 

  Categories: Half 2

  Please share more details regarding ONQ training program(s).

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• 

  Categories: Half 2

  Is there a minimum team size?

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• 

  Categories: Half 2

  What time zone do your agents work?

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• 

  Categories: Half 2

  Do you offer Quality Assurance?

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• 

  Categories: Half 2

  What is the length of your contract?

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• 

  Categories: Half 2

  What is “included” in the fee charged for labor services?

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• 

  Categories: Half 2

  How do you charge for your agents?

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• 

  Categories: Half 2

  Do we get discounts during ramp up?

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