Keep Calm and De-Escalate. Tips To Remain Calm and De-Escalate a Call.
March 23 @ 5:15 pm - 6:30 pm UTC-5
In this course, we will be giving tips on how to de-escalate a call. We all at some point in life have needed to defuse a situation this same topic applies to our call at ONQ. We will provide multiple ideas and key points that will greatly benefit you.