Keep Calm and De-Escalate. Tips To Remain Calm and De-Escalate a Call.
March 26 @ 9:00 am - 10:15 am UTC-5
In this course, we will be giving tips on how to de-escalate a call. We all at some point in life have needed to defuse a situation this same topic applies to our call at ONQ. We will provide multiple ideas and key points that will greatly benefit you.